The Office of the Long-Term Care Ombudsman is seeking volunteer advocates and investigators to serve as ombudsmen for residents of nursing homes, residential care facilities, assisted living facilities and adult foster care homes.

Certified training will be held Sept. 20 in La Grande. Volunteers will be trained on the aging process, communication skills, problem-solving skills, investigation and other ombudsman skills.

As certified ombudsmen, volunteers work to improve the quality of residents' lives by identifying and investigating complaints and concerns on behalf of the residents, then working with the facilities to make changes. The typical concerns ombudsmen address cover a broad range, and often include resident care; residents' rights, such as privacy, respect and dignity, and quality of life concerns such as appropriate activities and meals. For information about the program, contact Kathy Walter at 1-800-522-2602.

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